Shipping Policy
1. Shipping Methods
We offer two main shipping methods for our foreign trade customers:
Air Freight: For orders with a value of less than $200, air freight is available. The estimated delivery time for air freight is 7 - 20 days. This shipping method ensures relatively fast delivery and is suitable for customers who need products urgently.
Sea Freight: When the shipping cost is more than $50, customers can choose sea freight. The delivery time for sea freight is longer, estimated at 30 - 45 days. However, it is a more cost-effective option for larger and heavier goods.
2. Shipping Costs
Orders under $200: For orders with a value of less than $200, customers need to pay for shipping. Shipping costs will be calculated based on the weight and volume of the package as well as the destination country and the selected shipping method.
Orders over $200: We offer free shipping for orders with a value of $200 or more. This means that customers do not need to pay any additional shipping costs for these orders. Free shipping is applicable to both air and sea freight, depending on the customer's choice and the order value.
3. Shipping Time
The estimated shipping times are as follows:
Air Freight: 7 - 20 days
Sea Freight: 30 - 45 days
Please note that these are estimated delivery times and may vary due to various factors such as customs clearance, weather conditions, and shipping traffic.
4. Special Requests
If you have any special requests for shipping methods or delivery times, please contact our customer service team. For example, if you need to change air shipment to sea shipment for an order over $200, you can contact us and we will make the necessary arrangements. However, please note that you will be responsible for paying the shipping costs if you choose to change the shipping method.
5. Contact Information
If you have any questions or concerns about our shipping policies, please feel free to contact us:
Phone number: +86 18145716076
Email: Mail : hexing168668@icloud.com
Note: We strive to provide our customers with reliable and efficient shipping services. However, due to the complexity of international shipping, unforeseen delays or problems may occur. We will do our best to resolve any issues and ensure that your order is delivered to you as soon as possible. We appreciate your understanding and cooperation.
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Yangjiang Hexing Industry and Trade Co., Ltd.
Telephone : +86 18145716076
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eMail : hexing168668@hexingco.com
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